Prestwich Living - Luxury Stays in Manchester & London

Last Updated: 09/04/2025

1. Introduction

Prestwich Living ("we", "our", or "us"), a trading name of Ilić McFarlane Property Trading Ltd (Company number 15241003), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

We are a data controller for the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect the following types of information:

Personal identification information (name, email address, phone number, etc.)
Booking information (dates, property preferences, special requests)
Payment information (processed through secure third-party payment processors)
Communication records between you and us
Technical information (IP address, browser type, device information)
Cookies and usage data

3. How We Use Your Information

We use your information for the following purposes:

To process and manage your bookings
To communicate with you about your bookings or inquiries
To improve our services and website
To send you marketing communications (with your consent)
To comply with legal obligations
To detect and prevent fraud

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Performance of a contract when we provide you with our services
Your consent, where you have given it
Our legitimate interests, which do not override your fundamental rights and freedoms
Compliance with legal obligations

5. Data Sharing and Disclosure

We may share your information with:

Service providers who help us operate our business
Payment processors to process your payments
Legal authorities when required by law
Professional advisors such as lawyers, accountants, and insurers

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (the "right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making and profiling

To exercise these rights, please contact us using the details provided below.

9. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more information about the cookies we use, please see our Cookie Policy.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hosts@prestwichliving.co.uk

Phone: +44 7349 474395

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).