Privacy Policy

Effective Date: 27th October 2024

1. Introduction

Thank you for visiting Prestwich Living, trading under Ilic McFarlane Property Trading Limited ("we," "us," or "our"). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

By using our services or accessing our website (https://prestwichliving.co.uk/), you agree to the terms outlined in this policy. If you have any questions, please reach out to us at enquiries@prestwichliving.co.uk.

2. Who We Are

Trading Name: Prestwich Living
Business Address: First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW
Registered Company Name: Ilic McFarlane Property Trading Limited
Company Number: 15241003
ICO Registration Number: ZB673979 (We are registered with the Information Commissioner’s Office (ICO), ensuring our commitment to protecting your privacy and data rights.)
Contact Email: legal@ilicmcfarlane.io
Telephone: 0161 758 9738

3. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Including name, email, address, and phone number.
Booking and Payment Details: Necessary for processing your reservations and securing payments.
Identification Data: Such as passport or ID copies for verification purposes.
Communication Records: Any email, text, or other communications made through our service.
Usage Data: Information on how you interact with our website.

4. How We Use Your Information

We use the personal information collected to:

Process reservations and manage bookings.
Communicate with you regarding inquiries, bookings, or our services.
Improve our website and services.
Comply with legal and regulatory obligations.

5. Sharing Your Information

We may share your personal information with third parties when necessary, including:

Service Providers: For payment processing, customer support, and communication management.
Legal Authorities: When required by law or in response to legal processes.
Business Partners: With whom we collaborate to enhance our service.

6. Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet is 100% secure.

7. Your Data Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data.
Correct inaccurate data.
Request data deletion, where applicable.
Object to or restrict data processing.
Withdraw consent for data processing.

To exercise any of these rights, please contact us at legal@ilicmcfarlane.io.

8. Data Retention

We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy and in line with legal or regulatory requirements.

9. Complaints

If you have any concerns about how we handle your personal data, please contact us first at legal@ilicmcfarlane.io or 0161 758 9738, and we will do our best to address your concerns.

If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. For more information, you can visit their website at https://ico.org.uk or contact them at:

Telephone: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website, and we encourage you to review this policy periodically.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: legal@ilicmcfarlane.io
Telephone: 0161 758 9738
Address: First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW